Website Terms of Use

This website is operated by Dickson Law Office Ltd, a company registered in England and Wales under company number 15171914. Our registered office is Unit 8A, West Cross Shopping Centre, Oldbury Road, Smethwick, West Midlands, B66 1JG.

We are regulated by the Immigration Advice Authority at Level 1 in the categories of Immigration and Asylum and Protection. Our IAA organisation number is F202636259. Our authorised adviser is Dickson Tarnongo, adviser number P062830.

By using this website, you agree to these terms. If you do not agree, please do not use the website. Our Website Privacy Notice and Cookie Policy also apply. Separate Terms of Business and an individual Client Care Letter apply if we agree to provide immigration advice or services.

Website content is provided for general information. It is not immigration advice, legal advice or a substitute for advice based on a person's circumstances. Immigration law, policy, fees and procedures can change, and website content may not reflect a change immediately.

You should obtain advice before acting or deciding not to act on information found on this website. We do not guarantee that general information applies to a particular case or that an application will succeed.

Visiting the website, submitting a form, sending a message, booking an appointment or attending an initial triage call does not create an adviser-client relationship. We act only after completing any necessary checks, confirming that a matter is within our authorisation and competence, accepting the instructions and issuing written client-care terms.

Do not rely on a website submission as confirmation that we will act or that a deadline is protected. If a matter is urgent, state the deadline clearly and obtain written confirmation that we have accepted responsibility for it.

We provide only services that fall within our IAA authorisation and professional competence. A service description on the website remains subject to an assessment of the facts. We may decline a matter or refer or signpost a person to an appropriately authorised adviser where the work is outside our scope.

Website fees are indicative fixed fees for straightforward matters unless stated otherwise. The fee and scope for a matter will be confirmed in writing before substantive work begins. Home Office fees, the Immigration Health Surcharge, biometric fees, priority fees and other third-party costs are separate unless expressly included in writing. We are not currently registered for VAT.

You may use this website for lawful personal or business information purposes. You must not:

• use the website unlawfully, fraudulently or in a way that infringes another person's rights;
• attempt to gain unauthorised access to the website, server, accounts, systems or data;
• introduce malware, harmful code, excessive automated requests or other material intended to damage or disrupt the website;
• scrape, copy or commercially exploit website content except where permitted by law or our written consent;
• submit false, misleading, abusive, defamatory or unlawful material; or
• impersonate another person or misrepresent authority to act for someone else.

We may restrict or suspend access where reasonably necessary to protect the website, users, our systems or legal rights.

Unless otherwise stated, the website and its original text, layout, branding and other content belong to us or are used under licence. You may print or download a reasonable extract for personal, non-commercial reference. You must not alter it, remove ownership notices, present it as professional advice or reproduce it commercially without written permission.

The Immigration Advice Authority name, logo and digital badge belong to or are controlled by their respective rights holders. Their display does not transfer any intellectual property rights.

Information submitted through the website must be accurate to the best of your knowledge. Do not send sensitive documents through the general contact form or WhatsApp unless we request them and provide an approved method. Our Website Privacy Notice explains how we handle personal information.

The website may link to government pages, regulators or other third-party services. Links are provided for convenience and do not amount to endorsement. We do not control third-party content, availability, security or privacy practices. The third party's terms and privacy notice apply when you use its service.

We take reasonable steps to operate and secure the website, but we do not guarantee uninterrupted availability, error-free content or freedom from every harmful component. We may change, suspend or withdraw any part of the website for maintenance, security, legal or business reasons. You are responsible for using current security software and protecting your own devices and accounts.

Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to that rule, we are not responsible for loss caused by reliance on general website information without an adviser-client relationship, loss caused by a user's breach of these terms, or the acts, omissions, content or availability of a third-party service. If you use the website for business purposes, we are not liable for loss of profit, revenue, business, opportunity, anticipated saving, goodwill or indirect or consequential loss arising solely from website use, to the extent permitted by law.

These website limitations do not govern liability for regulated work that we have formally accepted. That work is governed by the applicable Client Care Letter, Terms of Business and law.

Our Website Privacy Notice explains how we use personal information. Our Cookie Policy explains the technologies used by the website. Non-exempt cookies or similar technologies will be used only after any consent required by law. Cookie choices can be changed through the website's settings.

We may update the website and these terms to reflect changes in our services, technology, regulation or law. The current terms will state their effective date. Continued use after an update means the updated terms apply from the date of use, but changes will not retrospectively alter a client contract already agreed in writing.

These terms and any non-contractual dispute connected with website use are governed by the law of England and Wales. The courts of England and Wales have jurisdiction. If you are a consumer living elsewhere in the United Kingdom, you may also have the right to bring proceedings in the part of the United Kingdom where you live. Mandatory consumer rights are not affected.